All rates are quoted in New Zealand Dollars on a per night basis and include GST of 15%. All accounts must be settled directly with the Grand Hotel in New Zealand Dollars
The price advertised might not be the same price charged to the credit card account due to exchange rates. Fluctuations - This means that because we are based in New Zealand, we have to convert your purchase to New Zealand Dollars at the exchange rate on the day it is processed.
Rates do not apply to conferences, conventions, or special events for which contracted rates and special terms and conditions are available on request.
Age: You must be 18yrs or over. Payment will be taken in full at the time of booking and Proof of ID will be required on arrival and presentation of credit card
All reservations made through this web site must be accompanied by a credit card details and will the card will be debited the full amount at the time of reservation.
Cancellation & Refund Policy:
All cancellations must be received no later than 2 Days prior to your arrival.
If you cancel 2 Days prior to your arrival or less you will be charged of the total accommodation amount. This includes no shows and cancellation of nights after arrival.
Please note: Special events and promotional room rates/offers a no-cancellation policy applies, which means, no refunds or changes permitted.
All cancellations and amendments must be received in writing.
Refunds will only be made to the credit card debited for the original transaction.